Category: Product / How to uninstall NeuShield from a command line (CLI)


To protect against undesired automated uninstallations, NeuShield Data Sentinel prompts by default for a captcha before uninstallation.


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If you are running the Home or Business versions of NeuShield Data Sentinel then you can customize the uninstallation.  There are three options that you can chose from: 

  • No password or captcha verification
  • NeuShield uninstall captcha verification (default)
  • Uninstall password

In order to uninstall from a CLI you need to configure the uninstall password.  For security reasons, automated uninstalls require a password.

Follow these steps to uninstall via CLI:

  1. Enable the uninstall password:
    1. Log on to the NeuShield Portal and go to the "Data Sentinel Settings" page.
    2. Click the "Configure" button under "Uninstall Control".
    3. Select "Uninstall password", type in a password and click "OK".
  2. Run command line:
    1. Find the "neusilentuninstall.exe" tool located under the "bin\tools" folder, usually located in: "C:\Program Files\NeuShield\NeuShield Data Sentinel\bin\tools"
    2. Run the following command from this folder (xxxx = the uninstall password created in step 1.3 above):
      neusilentuninstall /silent /password xxxx